Director - Issues Management - Legal

Job Locations US-IL-Chicago | US

LivCor, a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. Formed in 2013 and headquartered in Chicago, LivCor is currently responsible for a portfolio of over 400 Class A and B properties comprising more than 150,000 units in markets across the United States. 


Our business is focused on making real estate more valuable. But for us, it’s more than that. It’s people first, community always. It’s a life-filled career, not just a career-filled life. It’s doing good work, with good humans, and making a difference. It’s excellence in all its forms. Ultimately, we create great places to work, live, and grow. We do that by focusing on leaving people – and places – better than we found them.  


This role is preferably located in the LivCor Chicago or New York office, but may be remote in any other U.S. state.  Remoter roles will be encouraged to travel one week per month to the Chicago office.   


Whew! Still with us? Cool. Let’s talk about where you’d fit in:  


We are looking for a strategic thinker with landlord-tenant law experience who will take on a central role in both preventing issues before they happen and managing them when they do, with a particular focus on reputation and legal compliance.  As a member of the Legal team, you will be part of an analytical and creative team that works to build, maintain, and enhance our reputation.  Success in this role requires substantial experience in landlord-tenant matters, including evictions, resident disputes, crisis response, serious injuries and crime, habitability, accommodation and modification requests, as well as incidents involving media, governmental entities, and law enforcement.  You will partner closely with property management companies and LivCor’s Operations, Communications, and Asset Management teams to conduct diligence and gather facts, issue cite, problem solve, develop resolutions, and manage escalations.  As a Director, you should have the ability to develop strong relationships, work collaboratively, and lead through influence.  Most importantly, you should be kind and compassionate. 


Only read further if you are: 

  • Kind 
  • Humble 
  • Honest 
  • Relentless 
  • Smart with Heart 


You should be: 

  • Authentic. You do you. Together, we’ll do something amazing. 
  • A passionate person with a love for real estate and investing; and believes that helping others win is a noble cause, essential to our success. 
  • An excellent team player who enjoys working with others and has strong interpersonal skills. 
  • Highly motivated, energetic, and organized 
  • Gumby. Things change. 

What you will do: 


  • Support day-to-day legal, financial, and reputational management of a range of issues in collaboration with other subject matter experts (e.g., operations, communications, and external counsel). 
  • Provide strategic legal guidance in connection sensitive landlord-tenant matters (e.g., evictions, crisis response, and resident disputes) and advising internal litigation teams on resident-facing matters. 
  • Manage inquiries and investigations from governmental entities and law enforcement. 
  • Partner with Communications team on resident communications, media responses, and talking points. 
  • Prepare briefings for senior leaders summarizing issues and keeping them appropriately apprised as situations develop. 
  • Partner with and provide a secondary review and oversight of local counsel recommendations on resident-facing matters. 
  • Serve as liaison and partner for multiple teams and stakeholders, including property management companies, LivCor internal teams, insurance and litigation teams, and Blackstone stakeholders. 
  • Advise and maintain escalation policies, including assisting with preparing training materials and other guidance regarding escalations. 

What you should have: 


  • Bachelor’s degree required 
  • Juris Doctor degree required 
  • Minimum 5 years of relevant experience with a law firm focusing on multifamily landlord-tenant issues or similar in-house position 
  • Multifamily experience specifically is required 
  • Ability to work as part of a team and independently 
  • Must be efficient, responsive, organized, analytical, mentally agile, and thrive in a fast-paced environment 
  • Strong communication, writing, counseling, and problem-solving skills 
  • Kind and compassionate 
  • Proficiency with Microsoft Word, Excel, and PowerPoint required 
  • Proficiency with SmartSheet and Asana preferred 




What we offer: 

We know that if we take care of our team everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go. 


Our culture and values matter to us. A lot. We’re definitely not serious but we take this stuff seriously, if you get what we mean. We want a place that is an ego-free zone. A place where good people do good things together. It shouldn’t be rocket science in workplaces, but for some reason it still is? We’re absolutely determined to be different, and we think we’re doing a pretty good job at it. We have a CEO who makes fun of himself, and who will encourage you to tell him when he is wrong. In fact, he needs people to – we all do. Supportive challenge is good, it’s how we get better. We like getting better. We also love diversity, of all kinds. We need people who look, sound, speak, love, and exist differently from one another. This isn’t at the end of this paragraph because it’s an afterthought. It’s SO important to us we want it to stand out.  


Right. On to the technical stuff that we know matters to you. We offer competitive pay that is commensurate with the market and relevant experience, and a full slate of benefits that even includes things like paid parental leave.  


If any of this sounds interesting, then maybe we are a fit. Life is too short to work with people you don’t like. So whatever you do, don’t make that mistake.  


In compliance with the New York City Human Rights Law, the minimum salary for this position is $181,250 and the maximum salary for this position is $218,750. 


In compliance with the Colorado Equal Pay for Equal Work Act, the salary range for this position is $166,750 - $201,250.  This role is bonus eligible.  Benefits include generous health insurance and wellness benefits, 401(k), and paid time off. 


The LivCorian Values 

  1. Be you. Be Real. Be Open. You do you. Together, we will do something amazing. 
  2. Care, Always. We don’t want to let anyone down. 
  3. Courageously Curious. We love to learn, even when it hurts. 
  4. Help Others Win, Be A Good Neighbor. This is about ‘We, not Me.’ 
  5. Relentless Hustle, Heart & Humility. Work hard. Be Kind. Make Better. 

A few of the people you will work with: 


LivCor is proud to be a US EPA ENERGY STAR® Partner 


EEO Statement 

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email 


#LI-KO1 #LI-Hybrid


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